[Resolved] Sun Tv — No Reception

S

SATISH SHARMA 1

from Ankola, Karnataka

Address:

Uttar Pradesh

For the last 2 months no programme has been received on Sun TV. Repeated reminders, telephonic calls to Customer Care have been made but to no avail. I do not know what more can I do to wake up these people I have yet to see such indifferent attitude by any other company.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

I

iapadelhi

from Kolkata, West Bengal

I am sorry to state that the concerned distributor are not at all keen to address the complaints registered by the customers on SUN TV Network. This is becoming very common now a days. I know more then a dozen incidents. Personally, I am confronted with this negative approach very regularly. The sales executives will all say nice words... but no action. Everytime a new person picks the phone and nothing happens thereafter. Sorry to say that there is no follow up on any complaints or actions.

Just look at this complaint regarding Smart Card No. [protected]. We have taken a 6 months new connection in January and naturally no dues. Repeatedly the connection gets scrambled. After making several complaints, I have last time use the service of their same service agents privately on payment to solve the problem.

Now the present complaint was registered on[protected] at 11.18 Hrs. and the Complaint No. is I -[protected]. I have repeatedly telephoned several times. Each time the Executive promises that the Service Engineers will personally come and solve the problem. Till this minuste nobody has come. Is this your responsibility. YOU WANT COMPLAINTS TO BE REGISTERED WILL LEGAL FORUMS FOR REDRESSALS ? Is that the only way ? You advertise hastle free disruption free viewing. THIS IS BAD !!

Today is[protected] at 9 am. When I can get justice????

Vinod Varghese, 2nd Floor, 69, Hargovind Enclave, Karkardooma, Delhi-92

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