Sundirect — service problem

Address:

Andhra Pradesh

Dear Sir,

sir one setup box and smartcard not working (smart card number [protected]) since 15day’s I have given complaint for this problem but they are not respond for my problem. Many times I have approach sun direct AP customer care and dealer the problem was not solved. please help for this problem whom I have to escalate for this problem. They given register number for my problem number is [protected]