[Resolved]  Sundirect — Sport channel - relay problem

Address:

Erode, Tamil Nadu

Dear Sir,
Since last one Year I am watching the Sundirect DTH - Actually my renewal Date is 25th December 2010,I recharged Ten day before for the watching purpose of Ten Cricket - India Vs South Africa I test Match, TEN Cricket Live Telecast, I purchased and Scratched the 110 recharge card for sun tv local channels and again two 25 Rupees Card . I watch the Ist Test Match very Happily and customer care promised me that no need to recharge again on 25th December again, After Ten Days i.e Christmas Morning 6'0 clock I came to know that 25th Morning sun direct telecasting was stopped to me My card No. [protected] then i registered the complaints through customer care. They promised me to rectify the deactivation into Activation within 48 hours. But i unable to tolerate that why they punished me because i recharged for 110 sun local channels + two 25 rupees card before 10 days then why they put into deactivate, More Than ten Times I register the complaints to customer care Department - the Staff everyone says simply said the word sorry for the Inconvenience and wait for 48 Hours. I got frustrated and still i am not getting the connectivity for watching the Ten Cricket Live. So i hereby asking the question is i renewed ten days then why i have to wait for 48 hours. Still it is gone around 60 hours but still i am not getting the connection from sundirect i.e. Ten Cricket. so realize my tolerance but what i did yesterday afternoon I purchased another 110 recharged coupon and i activate sun local connections with customer care. Try to understand my feelings i lost all the programmes of Christmas and Stars - Director function on 25th in Sun Television and all. I need a compensation for my loss on that particular day and still i am not getting my Ten Cricket

Kindly do the needful and i need the compensation for my loss of energy and Entertainment on that particular fulldday

with regards
Dhanasekaran.G