[Resolved]  Sundirect — cannot access channels

Sundirect Complaints - cannot acsess channels



cannot acsess channels
Dear sir

I am using sun direct when sundirect launch their dth, since last three months i cant acsess any chanals through my connection, i made the complaint vary next day when i lost the channels, i called there customer care more than 3 times per weak, there is no responsible from their side, I already paid the amount without receiving the channels, they have refund my amount or extend theri period, mysmart card number [protected], and connection holder Anandakrishnan

Hi.

We are really fed up with the way the sun direct customer care is treating the customer. Very poor response and no follow ups given on the complaints. Though the complaint is raised for 2 or 3 times they give us the same answer that they would turn out in 48 hrs and finally not... may be wondering whether there clocks has been stopped...??????for the people who are yet to take connection pls think twice or thrice, , , , ,