[Resolved] Sundirect — Signal loss

bijumon148

Address:

Lakshadweep, Lakshadweep

I'm Staying in Lakshadweeves Islands and a Customer of Sundirect DTH for the last two years. Now, I'm not able to watch any of the channels in the morning afer the satelite isssue. I think so far they could not solve this problem. It is injustice to the customer and Sundirect is cheting its 5.8 million cusotmers. I have paid for some of the pay channels (Star movies, HBO etc) Are they going to refund my money or solving the problem soon? But in the night time i,m watching only DD channled and few other chnnalesISun,K tv, Surya, Kiran)I have not got ant answer from the sundirect officials so far.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

wwiwinwiwi

from Pune, Maharashtra

I agree this, even in Chennai the case is same. POGO itself signal strength too low and the picture got freezed, start cracking. No refund and validity extension provided by Sundirect. The customer care executive unable to resolve this.

Taking money and cheating customers poor fellow Sundirect groups, Vsool raja groups no business ethics when they are into problem must face customer genuinely and extend validity extension free of cost but they dont do it instead they terminate the activation as if they are 100% perfect but it is provide 100% imperfect service past two months, no one to control their cheating going on...some one must do something or ransack the Sundirect owners for their public cheating in the name of SUNDTH