[Resolved]  Sunflame Gas Stove — burner giving black smoke

I have purchased sunflame gas stove reflecto on 28/09/2011 from Satguru
Refrigeration dealer from Vyara, dist-Tapi ,Gujarat. From the first day, the gas
stove gives lot of black smoke. I lodged a complaint to the dealer. After that
Ahmedabad range sunflame incharge Sh Niraj( Mob-[protected]) visited my home & did
something. But the problem remains the same.I again lodged a complaint & Mr Niraj
came after a fortnight& he changed the gas kit. But still black smoke is appearing &
utensils are becoming black. He is not attending the problem after repeated
complaint. I have purchased a brand new gas stove & why shall I continue with the
defective gas stove? On asking for changing the gas stove with new one, he is not
agreeing & he is also not attending the problem. It is the right time to act for the
high level sunflame authority to this
faulty incharge. Please do needful to help poor customer like me & maintain high
standard for the company. You change my gas stove with good one, otherwise refund
my money.


From
K K Nandi
Qtr no-D-9/6
KAPS TOWNSHIP
PO: ANUMALA
DIST:TAPI
PIN-394651
MOB; [protected]
[protected]