[Resolved]  Sunflame Industries — gas burner getting too hot

Address:

Faridabad, Haryana

Sorry this is not a complaint but a serious problem that can be sorted by the engineers of Sunflame industries regarding a gas burner
purchased from them during the the second Navratri i.e. about the 29/09/11 month.This was a three pc stainless steel burner called Spectra which was bought directly from their factory in Faridabad.When we started cooking on it that is 4/10/11 for making halwa we found the body of the burner became so hot that we could not even stand near it,It even heats up with a five liter cooker (with water) on it .In fact the lady who has purchased it Mrs Roohi Gujral ---my friend --- even burnt her finger when she touched the body of the burner,by mistake,Yesterday on 11/10/11I talked to Mr. Dhingra the General Manager of Sunflame industries and explained the whole problem to him and he has offered to send his engineer to Mrs Gujral's house in Greenfield colony. Hopefully they will solve my friends problem fast as we have no cooking burner therefore she cannot cook any food as she has no burner . Pls note my friend is a widow and above 60yrs. She lives alone in her Greenfield colony house.A good company like Sunflame must take these factors into account seriously.
hope this matter is taken seriously .If you need any more information please let me know
MILAN KRISHAN
(on behalf of Mrs Roohi Gujral)
Manager Apparel Goodearth ,(Khan Market)
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