[Resolved]  Sunflame — no service against complaint registered 10 days ago

Address:

Gautam Buddha Nagar, Uttar Pradesh

I had purchased a combo pack of sunflame gas stove and chimney on date 28/11/2009 for amount Rs.10300/-. From the starting only there was complaint from gas stove it caught fire twice because of manufacturing error which was corrected after 5-6 visits from company technician.Now after only 1and 1/2 yrs the chimney(with lifetime warrenty) has stopped functioning and i lodged complaint for it on 4/06/2011 and a technician came on 5th and told motor has to be replaced and he will come on 6th and replace it and also took visitation charges of 150/- in spite the fact motor is covered under lifetime warrenty, till date no one has come and on calling they reply that they will come tomorrow each time.