With lot of expectation, we had submitted an application form for booking a flat in Eco-village II, NOIDA extension. This application was submitted through Investors Clinic (Shri. Nawanit Kumar, Business Development Manager, Cell. No.: [protected]; Shri Neeraj Sharma, Assistant Director, Cell. No. [protected]) who had informed us the cost of flat would be Rs. 27,66,600/- and we filled up the application No. 1894 which was stamped and signed by Investors Clinic). A cheque of Rs. 2,50,000/- bearing No. 569262 issued by State Bank of India dated 14.3.2011 was submitted along with the application form No. 1894.
On March 18, 2011, we received an email along with scanned copy of the part of application where rates were mentioned which had been modified without our knowledge using whitener/eraser and total price was altered to Rs. 28,47,500/-. We informed Investors clinic about disagreement about the amount.
On March 22, 2011, it has been confirmed from the bank that the cheque of Rs. 2,50,000/- has been cleared and debited to Supertech from my account. Though till date, we have not received any communication or receipt from Supertech.
On March 26, 2011, we have received a call from Supertech regarding the application form submitted to book the flat in Eco-village. Immediately, we refused Supertech about the application form and requested them not to book the flat. We also informed that the manipulation has been done with the amounts submitted in the original application form is not valid as it is not signed and/or countersigned neither by the applicant nor co-applicant. After few minutes, we called Customer Relationship Manager, Supertech and also informed the same. This is the case of misinformation and cheating as we had never agreed and never signed / countersigned any document with altered prices.
In view of the above, we have no option but to request you to refund the debited amount of Rs. 2,50,000/- without any deductions and take up the matter with Investors Clinic. With this request, I submitted a letter to you on April 1, 2011 giving reasons in detail copy to Investors clinic.
On April 4, 2011, I have given letter as reminder (copy to Investors clinic) in continuation with my previous letter dated on April 1, 2011 (giving reasons) requesting to refund my amount.
After repeated reminders to Investors clinic, we realized that they are doing nothing except giving false commitments. This is the issue of cheating and fraud to the customers. It is therefore requested to kindly refund the debited amount of Rs. 2,50,000/- without any deductions and take up the matter with Investors Clinic so that other customers may not suffer.
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Dear Ruchi, the money has been refunded to you, hence your case has been resolved so would request you to kindly remove your post. Thank You.