Suvidhaa / Telecom — company issue mu id to another person

R/sir

I have taken suvidhaa service in 2007. For last few months i am going to another place so i could not open my suvidhaa id. I came back in january and open my suvidhaa id it will show invalid login after this i call on suvidhaa custmor care and told him my problem they told me give us a mail for this after disconnect the phone i send a mail to suvidhaa company for my problem. Last two months (jan and feb) i call to company custmorcare after two or three days and they told give us a mail for this complain and i send him a mail. i have send him many mail but i have no result found. two weeks ago i call to custmercare and they told me your user id is login and you are using your id, i told him that i am not using my id and i am not give my id to another person. then they told me that send us your code, shop name, contect no, and address and email id, after disconnect the phone i send him a mail and told all detail and this i call him after every two days and till date i have no result found please help me. My details
shop name - Yadav Communication:1
code - 208:1
email id - [protected]@yahoo.co.in
address res - B-216, Dabua Colony, NIT Faridabad, 121001
shop address - 701, Jawahar Colony, opp- RPG Traders, NIT Faridabad
contect no - [protected]