[Resolved] Suvidhaa.com — Fraud transaction made on my kotak credit card

Pramod1526

from Mumbai, Maharashtra

Apr 8, 2016

Address: Kolkata, West Bengal, 700010

On 31/3/16 a fraud payment on my kotak credit card for rs.4999/-
You are requested to check and inform me who did this and for what purpose .even the person tried to use it again for transaction of about 33000/- but declined as the limit of the card of below trial amount It was immidiatly inform to kotak customer care to revert the transaction but they don't do it.
PRAMOD KUMAR CHOUDHURY
[protected]

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Aug 5, 2021

Complaint marked as Resolved

Suvidhaa.com customer support has been notified about the posted complaint.

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Comments

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Apr 9, 2016

Dear Mr. Choudhury,

Really sorry to hear about that!

As per our telecon, we have escalated the matter to our relevant team to investigate on the incident.

^Kotak Team

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Apr 17, 2016

Dear Mr. Choudhury,

Trust our bank official have spoken with you and addressed your issue.

^Kotak Team