[Resolved]  Symphony Air Cooler Hi Cool — malfunctioning humidity control

date of purchase 11.05.2009 humidity control not working(no water flow)
instrument got repair on 16.05.2009
date of complaint 16.05.2009, complaint seven times till today no response
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Aug 14, 2020
Complaint marked as Resolved 
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I purchased Sumo model of symphony on 11.5.13. It has not worked even for a day. no effective cooling. So much of Humidity.
service Engineer satisfied with problem of Humidity and could not suggest any space in drawing room/lobby where it could function without humadity
Since 11.5.13 I made 10 complaints for sumo model, service Engineer came twice but went back without suggesting any solution. He could only say that the suffocation of the room could not be removed. The cooler is lying as such
i ALSO PURCHASED ONE SYMPHONY COOLER LAST YEAR BUT COOLING WAS INEFFECTIVE. LYING IDLE AND USELESS
SHALOO

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