[Resolved]  Symphony / Cooler Hi Cool — No SerialNo and warrenty card received with the product and Pump is not waorking.

I bought Symphony Hi Cool Cooler on 25 March 2009 . I didnot received the Warrenty card, when i called the dealer " BALAJI ELECTRONICS, RZ2, SYNDICATE ENCLAVE, DABRI MORE (Opp. C3-Janakpuri ) PANKHA ROAD ND-45(Phone[protected]., they told our bill is enought and we are not receiving any Warrenty cards with this product(a perfect lie). After week, i thought to check the pump section and found Pump was not working, i called BALAJI ELectronics andThey provided me with the Service ENgg no, when he came he told me the story that serial no and warrenty card is missing and he woun't able to do service. After having words with the BALAJI people, he came to know that it was defective peice and was repaired in the service station and all parts inside are not genuine parts of Symphony.

Now they are not giving me repacement or either the warrenty cards.
Response fron the BALAJI is poor and when i call themtthey simply cut the phone.


Plese let me know what kind of action can be taken towards these fraudy Vendours andhow to log complain against them in consumer court. Is any kind of online thing is there which can help me.


Regards
Sanjay Yadav
Mob:+91-[protected]