[Resolved] Syndicate Bank — Non recovery of Failed ATM Transaction Money. | |||
Hi, I have an Debit card of Syndicate Bank. I was trying to withdraw Rs 5000 from other Bank ATM (State Bank of Hyderabad ATM). Because the Syndicate Bank ATM was out of Money. (As Always). I have received a receipt showing that "UNABLE TO PROCESS". But my account was debited with 5000 Rs. I was shocked by this. And I brought this to the Kind notice of the Syndicate Bank Manager along with the transaction Slips. He accepted my complaint and asked me to come after some days. After the completion of 2 months after this incident the Bank has not taken any step to recover my money and whenever i meet the manager he simply tells that the money will be directly credited to your account. Once the Field officer of Syndicate Bank asked me to go to The State Bank of Hyderabad to enquire whether the money is despatched from ATM or Not. I did the same. And the STate Bank of Hyderabad Officials gave a statement in writing that No money is despateched from their ATM. I am suffering money loss for the reason that I am not at all responsible for. Please guide me what can i do to recover this money? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
sir my atm card is not woking it show 'unable to process.pls check that my atm card is ok or faulty my mobile number is [protected]
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