[Resolved]  Syndicate Bank — Inconvenience due to Bajaj Allianz agents at Port Blair

Dear Sir,

This is to bring to your notice that I have been facing severe inconvenience in banking operations at the Main Branch of Syndicate Bank, Port Blair due to a Bajaj Allianz officer, Rupali Some. I am writing to you after my complaint being unheard by the bank officials at the branch.

I had approached the bank for SyndVyapar loan scheme and I was asked to wait for some time before I could meet the CM Sir. Meanwhile, an agent of Bajaj Allianz, Rupali Some, comes over to me to explain the insurance schemes and gives the reference of Syndicate Bank quoting that she is also an employee of the bank. I was not interested in any insurance so I told her that I am not interested. But this didn't end here, I had to come to the branch few more times to understand the loan requirements and every time I used to come here I was made to wait for some time during which that agent used to pester me for insurance.

Moreover, I had given my contact details for loan related processing which included my phone number and from the very next day I get calls from same Bajaj Allianz agent on my number. This is total breach of privacy. I have a question Sir, is Bajaj Allianz and Syndicate Bank a part of same association? Otherwise according to privacy policy, my number should not be shared with any other association apart from Syndicate Bank.

Due to this behaviour I have dropped the idea of doing business with Syndicate Bank but this agent's call and sms are still not ending. I get sms like "Happy Christmas", this is totally unprofessional. I am really confused about the status of these agents as they share the same work space and sit on tables next to Syndicate Bank employees, which makes doing business with Syndicate Bank uncomfortable for customers.

Please look into this issue Sir.

Thanks & regards,
Amit Kumar