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[Resolved]  Tag Heuer — screws loose on lens

I bought a pair of TAG eye glasses which cost me a fortune and it keeps on breaking . The exact same place keeps on getting broken and thus shows that it's an error on TAG's manufacturing side. Without any pressure apllied the pair of glasses will break when it feels like and I keep on sending it back for repairs to the place of purchase and i have to keep on paying for these repairs. It is very costly and ridiculous. One would think and expect that by purchasing such an established brand of glasses they won't break easily and will last long , but i have come to realise otherwise .

I think it is the company's responsibility to compansate me , as this is unacceptable.

Thanking you
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet


I have read both complaints about these Tag frames. I am glad to read them as they give me some idea of potential issues with the purchase of these frames that I am about to make. However, since learning of the Tag's line of eyewear in 2003, it is interesting to find only two complaints after so much time has passed. I do understand that this does not represent the possible number of complaints in existence. But, if more people had encountered similar problems, I think more complaints wold be found.
I too purchased very expensive eye glasses. From the day one i am not at all comfertable with the frame screw. Both the glasses are not fixed with the connecting gets bent automatically.
You can not wear glasses for more than 5 - 10 min. I went to the delar again and again..each time he tied the screw saying that this is because of mishandling. A fool only can mishanlde such en expensive thing.
I have not enough time to go to the shop everytime, but i will have to spare time to go to the Consumer Court ultimately.

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