Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Hi I am a resident of LIC nagar , 5th street , S Kolathur , Madipakkam Chennai. We are also the victims of horrible power fluctivations since we reside in suburbs as many in the recent trend. The major issues starts with the quality of electricity distributed to our area and which involves capacity of the transformers to support and distribute electricity. I see many complaints here talking up on low voltage screwing up their AC’s and other high priced electrical appliances in summer which bets the very purpose of an air conditioner. While I might also have to agree on the same all round the year. But the preface of my complaint is much to do with the unethical treatment of every citizen living here. It’s like looting us with electricity charges and deposits when there is no enough voltage to make a fan function to its max capacity. The voltage distributed to our residency is less that 110 Volt which will not even support any small electrical appliance and this has nothing to do with summer or winter it’s just the same all through the year if we are lucky we are saved during rainy days which again Chennai is not blessed with many in the recent past. I am not going to write a paper here on how poor Volt distribution increased the consumption of household electricity and ultimately increase the electricity charges for no benefits enjoyed by the end user. I am also not sure how the mechanism works if someone looks through these complaints and tries to work towards the solution as this is just a procedure which will sound good on election campaign and then It become a dud . But I aint gona stop here if none of the officials are going to provide response here or many other channels I may place this complain then I will like to take this legally with all the other victims here in this forum. We need a solution and the government sector will have to stop working as if nobody care about their efficiency and responsibilities.

Hi I am a resident of LIC nagar , 5th street , S Kolathur , Madipakkam Chennai. We residents are also the victims since we reside at suburbs as many in the recent trend. The major issues starts with the quality of electricity distributed to our area and which involves capacity of the transformers to support and distribute electricity. I see many complaints here talking up on low voltage screwing up their AC’s and other high priced electrical appliances in summer which bets the very purpose of an air conditioner. While I might also have to complain on the same all round the year. But the preface of my complaint is much to do with the unethical treatment of every citizen living here. It’s like looting us with electricity charges and deposits when there is no enough voltage to make a fan function to its max capacity. The voltage distributed to our residency is less that 110 Volt which will not even support any small electrical appliance and this has nothing to do with summer or winter it’s just the same all through the year if we are lucky we are saved during rainy days which again Chennai is not blessed with many in the recent past. I am not going to write a paper here on how poor Volt distribution increased the consumption of household electricity and ultimately increase the electricity charges for no benefits enjoyed by the end user. I am also not sure how the mechanism works if someone looks through these complaints and tries to work towards the solution as this is just a procedure which will sound good on election campaign and then It become a dud . But I aint gona stop here if none of the officials are going to provide response here or many other channels I may place this complain then I will like to take this legally with all the other victims here in this forum. We need a solution and the government sector will have to stop working as if nobody care about their efficiency and responsibilities.

From G.Sudhagar Singh Balan, 'EDEN',House Of JEHOVAH'S Witnesses, Plot No:25,Street No:33, Balaji Nagar III rd Extn., Puzhuthivakkam, Chennai-600 091. To The Superintending Engineer,South,TNEB., KK Nagar,Chennai-78. Sir, Subject:My Service No:[protected]Madipakam limit)-Your ASD information notice Dt.[protected] Reg. I am forwarding a copy of your ASD Notice dt.05.07.2013 and a copy of my email representation dt.07.07.2013 for your ready reference. And in this connection, I have also lodged my online web(CCMS)compliant on 08.07.2013 at 16.39hrs and on 11.08.2013 at 22.56hrs(Comp.Code TNEB 45725 & 47114 respectively). Since there is no response/reply from your side, I am sending this compliant to you on the above subject. Sir, According to your ASD notice, the Security Deposit held in my a/c incl. 9% interest is only Rs.183/-. But whereas I had already made caution deposits of Rs.3000/-+Rs.160/- apart from Meter caution deposit of Rs.2500/- and development charges of Rs.1400/-. What happened to those deposits and their interest? Therefore my account balance of Rs.183/-incl.9% int. shown by you appears to be wrong. Hence, I request you to kindly verify my previous deposits available in your books and those deposits are defenitely more than the required deposit. So, the ASD notice may please be reversed,which indicated my due date for payment before 30.09.2013. And i request that a reply may be given to me at the earliest. Thanking you, sir. Yours Faithfully, (G.SUDHAGAR SINGH BALAN) ([protected]) --- Forwarded Message ----- From: Gunabalan S <s.[protected]@yahoo.com> To: "[protected]@tnebnet.org" <[protected]@tnebnet.org> Sent: Sunday, July 7, 2013 11:49 PM Subject: Re: ASD Information notice-reg Sir, As per your ASD notice, Security Deposit held in my a/c incl.9% interest is Rs 183/-. Then what happened to my previous caution deposits ie. 3000/-+ 160/- apart from Meter caution deposit Rs.2500/- and Development charges 1400/-.Kindly clarify me wether those deposits are on your books, if so then why this ASD is demanded from me? How those deposit will be disposed off. Please enlight me in this regard at the earliest. y.f g.sudhagar Singh Balan([protected]) From: "[protected]@tnebnet.org" <[protected]@tnebnet.org> To: s.[protected]@yahoo.com Sent: Friday, July 5, 2013 10:27 PM Subject: ASD Information notice-reg Dear Sir/Madam, Ref: Service No:[protected] SD due: Rs.980 Due date:05/Aug/2013 You are informed that review of Additional Security Deposit is being made once in 2 years as per regulation 5(5)(i) of Tamil Nadu Electricity Supply Code. For the categories of consumer under bi-monthly billing, the Security Deposit is equivalent to three times of the monthly average of electricity charges for the preceding twelve months prior to April 2013.The amount so calculated in your case is Rs.1163 Whereas the Security Deposit held in your account including interest at 9% p.a on security deposit is Rs.183.Hence the additional security deposit of Rs.980 (Rounded off to the next higher mutiple of Rs.10/-) has to be paid within the due date. If the payment is not made within the due date, your service is liable for levy of BPSC and disconnection of service connection as per regulation 14(5) of Tamil Nadu Electricity Supply Code. By order Email secured by Check Point copy of your ASD

The Ganapathy Sanganur Road was relaid by the Corporation of Coimbatore some time back. At the time of relaying the road they raised the level of the road to 1 ft above the normal level. By this the clearance between the Service wire from the Electrical poles to the road level has reduced considerably and during night hours lots of Container lories with heavy containers loaded on them while passing the road they drag the service wires and the connections to the buildings are prevented by cutting the service wires. To replace the service wires what are the norms we have to follow with the E.B people.Even though it is a loss for the building owner due the negligence of the Corporation and the Trucks please let me know the procedure to replace the broken service wire to the building. Ramasamy

SIR, ON [protected] FOR THE DEPARTMENT USE I HAVE PURCHASED 2 Nos ALUMINIUM MADE CLAMPS FOR Rs. 655/- . AT SUBBIAH FOUNDRY NEAR VENKATESHWARA ITI UTHANGUDI, MADURAI. AT THAT TIME THE OWNER Thiru SUBBIAH HAS SAY THE BILL BOOK WAS MISSED AND WILL POST THE BILL SOON. EVEN THOUGH SEVERAL TIMES REMINDED TO HIM BUT THE BILL NOT YET BEEN ISSUED. PLEASE GET BILL. THANKING YOU. Please provide as much information as possible...

TNEB Website says the below words under NEWS and EVENTS column "New scheme of 30 days Assessment / Collection is introduced throughout Tamil Nadu. Assessment / Reading will be taken once in two months." What is the meaning of the above 2 contradictory sentences ? Still in chennai reading is taken once in 2 months ? Because of the increased Tariff and 2 months reading we are getting heavy bills. Govt .TNEB eating Common mans money

To, AE / KODUNGAIYUR CHENNAI I N.Rajam My SC No is [protected]. Power lines which is layed in our sastri nagar extension street is just stayed with single thread at near door no 17A and 17B. Considering forthcoming rainny season it is unsafe and it break it down at any time It will cause serious ill effect to humen being as the line is phase line. dated ; 24 aug 2013 with warm regards

Sir,

From 10.08.2013 there is power supply at Chella Pilliar Koil Street, Hussain Mulk Street and Subbdral Hussain Street. Only we relieved from 12.00 on 11.08.2013 and the power supply was once again disrupted from 12.00 yesterday night. Due to disruption of power supply we are not able to draw water and spent two sleepless nights and children and old aged people are very much affected. Will the authorities take a quick and permanent solution for this.

Thanks
Shafi

Hi, i am Prasath vasudevan living in ellaiamman nagar, kulakkarai street, muthapudupet, chennai-55 which is in avadi municipality control, but we getting a electricity supply from thiruninravur panchayat, a complaint is that, electric post which connects these junctions is going to fall down on a road in condition(refer image attachment). it may cause an accidents & people for us, who are all living on that sorroundings are in danger. we dont know that, when it going to fall on us, but we hope that the corrective action will be taken soon by government. (pls have a visit on this area of this junction which is near to navasakthi vinayagar koil, vallalar street, karimedu anna nagar, chennai-600055 in panchayat control. and do the needful..) and one more thing i here to say that, there is possible way to change our electric supplies from punchayat to municipality..to wash out this problems....
thanking u....

Consumer no.[protected].

our consumption was falling in the category of 300 units. All of a sudden it went upto 1300 units in May 2013 reading. Again july 2013 reading is the same as 1300 hnits with the same amount Rs.6440. We have been on travel and can provide evidence of house locked. This is truly unacceptable and ee want justice. Intentionally or unintentionally this is fraudulent. We want you to cross check the readings and change our meter asap.

Reading for consumption of electricity is recorded by monthly and billed. Due to tariff hike when consumption exceed one slab the whole consumption is charged on the next slab rates. For example if bi monthly consumption exceeds 500 kwh total consumption from unit 1 to what is consumed is charged at Rs. 5/50. Under the circumstances it is necessary that reading has to be taken at regular dates Nd not as per their convenience. Apart from this reading taken is not written in the meter card as required and amount due also is not communicated. When asked the concerned person says that the information can be had from TNEB site. Funniest part is it is not uploaded. It has to be done within five days of taking the meter reading and next fifteen days is for time for effecting payment
TNEB forgets that a bill is necessary since there should be a claim for every payment and without a claim a payment cannot be demanded legally
Any amount of representations requests etc has not produced any effect. Only in GOVERNMENT
we have to beg bribe to make payment. This is the case for any taxes of state government. TNEB issue is at Gowriwakkam. Chennai south circle.

TNEB NO:[protected]
AMOUNT Rs:90


I PAID TNEB BILL THROUGH TNEB ONLINE PAYMENT.THE AMOUNT WAS DEBITED IN MY INDIAN BANK ACCOUNT.BUT THE AMOUNT WAS NOT CREDITED/NOT PAID TO TNEB.
THE INDIAN BANK TRANSACTION NUMBER IS:[protected].
WITHDRAWAL TRANSFER / TNEB / [protected] / TRANSFER TO[protected]
PLEASE HELP ME....

DEAR SIR

IN MY HOUSE THE ELECTRICITY METRE READING IS NOT WORKING PROPERLY, IT IS GIVING A WRONG READING AND EVERY MONTH EB BILL IS COMING MORE THAN MY CONSUMPTION, THIS MONTH RS 6928 WHICH IS NOT ACCEPTABLE,

CONNECTION NUMBER :[protected]
ADDRESS

26/31 NEW STREET, NELLIKUPPAM 607 105 CUDDALORE DISTRICT
PHONE [protected] LANDLINE[protected]

TKS

I am a resident of Pillaiyar koil lane, Velachery. For the past 3 weeks, we are facing very bad power fluctuation and voltage drops here. We are using double booster stabilizera for AC. Even after that, there is no difference. The basic electrical euqipments like fans, lights are also not working. Even the mobile chargers are not working and spoiled due to this. Request TNEB to take necessary steps IMMEDIATELY to solve this problem.

Expecting your kind consideration.

Regards
Nanditha

P.S.: I have complained regarding this to the AE at this number: [protected]

I am making my electricity bill through online transactions from tneb webpage.. when i login my user name and password it states that, "no records found " for my account.. iam using this for past 1 years and no details are found on my account ie., the added customer numbers are completed erased and no new customer number can be added as it displays "invalid customer number".. take up the necessary steps as possible..

fix transformer for kallikuppam first main road now they using from the first only one transformer for more then its capacity it gone we reciving very low voltage Low Voltage/Voltage fluctuation Low Voltage/Voltage fluctuation and ups and down every time we reciving only 130-150ac volt it is shame of the electricity department when we asked ai also not responding still yet same dialog we fix tranformer in next week how many weeks gone like this from past years now again same even fan also not running now days fridge not working even we cant use water motor to fill water tanks we should see weather it is running r not r it well burn out bcoz of low voltage address if kallikuppam first main road MuthamilNagar, 1st main road eletricity department and ai is not good there plz take necessary action on it...

CONSUMER NAME:K.JALALI BEGAM
CONSUMER NUMBER: [protected]
Phone: [protected]

One of my Relative have complaint against TNEB.

When the Meter reader visit our house for reading during 6th April, he told to the housemaid that "the meter is not running and the as per the Office computer we charge for 390 Units."

When I checked the meter, it seems it is not running since December. But the meter reader had adjusted reading and was billing accordingly.

Most probably the meter reader did not visit the house during December, February and had wrote the reading as per his wish.

As per them

6th Feb the reading is 3350 and was charged for 80 units.
6th Apr the reading is 3350 and was charged for 390 units - and wrote the remarks as Defective Meter.


But as such the Meter had stopped at 3270 units.

No A/C in the house and only 2 people are staying the house.

2 years back the meter has been replaced by them (Feb 2011)

Again the complaint from their meter and due to their fault we need to pay the extra.


Khaja Moyenudeen - [protected]@hotmail.com
[protected] - [protected]

my self from318, pillayer koil street, sazanganur post, sazanganur, villupurm , tamilnadu.
We have the problem of low voltage in my house and to my neibours.
It is very difficult in the summer season. Already there is a power cut for 6 hours a day, the remaining 6 hours we have no proper power supply.

Because of this problem we are not able to use house appliances which works in current.
In night time we cant able to see any materials in my house clearly because of low power. and more problems.

Hi,

I am living in VijayaNagar, Velachery, Chennai last 1 year 3 months. I am trying to pay my EB bill in online all the times as they are trying to provide a good service. But to pay the bill in online, every time I have to visit TNEB office in velachery with meter reading and I have to request them to add it in online. After that I will pay in online.

Every time they are giving very good reasons liken no enough resource to take the meter reading, server is not responding, meter reading machine repair and so on.

Better they can stop online payments and once every thing ready, again they can provide online bill payment. I need to know, the reason they are giving is correct or not???

Even I told them, if you are updating data in online, you will get very less people visit to TNEB for bill payments!!!! but no response.

Thanks,

Prasanna
[protected]

This is kandasamy from pallakattu thottam,d.kumaraplayam, nallamplayam post, dharapuram tk,tiruppur dt.

I have submitted application new service for my new home before 4 month, i paid amount 18000 rs before 2 months for materials. Koluthuplayam JE and dharapuram AD all visited my place and everything is ok, but i am not able to get anything from them, any response also i am not getting..No Action taken..everything is on hold. also i gave 2000 rs cash to them when they visit.