[Resolved]  Tanishq (Sagar & Co. G - 18 Preet Vihar Vikas Marg Delhi - 92 — WRONG PRODUCT HANDED OVER

Address:

East Delhi, Delhi

Dear Sir,

I have purchased a gold chain (variant No 510784CEAEAA00) ON 28 Aug 2009.The Invoice Clearly shows that the net weight of the chain is 7.220gms.on the same day of purchase i gave the chain to them for rodium polish. they handed over the chain to me after few days.

Today when i went to the showroom for exchanging the chain with a new chain, they asked me to show the invoice of the chain to calculate the value of the chain, they told me that the net weight of the same is chain is 4.2gms.I told them it not possible because i have purchased only one chain from Tanshiq so far which i was giving them for exchange.

Now they are refusing that chain i had purchased from them is not the same chain i am showing them and they refused to accept their mistake.I have a membership card with them and i told them to cross check all the purchase i have made from them, they found all the information given by me correct but still they are not accepting their fault of handing over someone else product of less value. I have lost around 6000/- because of their error.

Please do something abt this

SHACHI MAHAJAN
[protected]
D 113 Anand Vihar
Delhi 92