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Tanishq Complaints & Reviews

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Last updated Mar 18, 2020
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Tanishq Head Office Address

3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Tanishq Phone Numbers

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1-800-2582598
124
47
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+91 43 4466 4199
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26
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+91 43 4427 6037

Tanishq reviews & complaints(26)

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Address:Vadaserry, Kanyakumari, Tamil Nadu, 629173

I have ordered a 7grms gold ring on 2 februvary 2020 and given advance of Rs 24000 on that days price level they agree to bill but now the are charging today's price level and 25% wastage and work charge. for one month they are not yet finished it but today they said that it is ready and said about all these charges.now I paid the amount what they asked and got the gold ring
Tanishq customer support has been notified about the posted complaint.
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    I had purchased a pair of drop earrings (Variant no. 552812dfjaaa00) vide invoice adh/cm/12507 dated 17.11.2017 from tanishq at link road, andheri west. The earrings were represented as being 14 karat gold with the entire earring being gold in color. However, after usage for a few months, i observed that the color of the gold in certain parts of the earring were turning black. On washing the ornament, in an attempt to clean it, the color...
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    EMPLOYEE service sucks

    Address:Bangalore, Karnataka

    TANISHQ, DICKENSON Road, Near M.G.Road Branch, Bangalore. Today, we have visited to TANISHQ, All female employees are in sarees like , i did asked for diamond ring in low price as showing in recent television ad's. Then, finger ring employee started to show attitude, she is totally nervous to show us the designs because, we asked low price finger ring. This thinking she is wife of vijay mallya of bangalore. I have visited many jewelry...
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    OVER CHARGING THROUGH MALPRACTICE

    Address:Gautam Buddha Nagar, Uttar Pradesh

    over charging through Mall Practice by Tanishq(jewelery division) I have purchased a 22KT finger ring on 25.11.2012 vide invoice no.TNO/CM/8398 from ''Tanishq'' show room at Sector-18, Noida (Ph.[protected]. As per Tanishq invoice standard rate of gold for 22KT is 3209.00 rupees per gram on 25.11.2012 where as in the market Gold rate for the same purity is Rs.2952.00 (I gave proof also to Tanishq).Sent many mails for...
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    Wrongly billed amount

    Address:Delhi

    Yesterday i bought a gold bangle(29.46gm) from Tanishq showroom , Karol Bagh, New Delhi. I had invested in gold harvest scheme last year for 5000/- per month.After an amount of 60000/- from the sceme I paid cash amount of 52234/- but the retail invoice showed the bangle price to be 107746/- instead of 112746.Tthough the counter person gave me some reason of not including the 5000/= that Tanishq was supposed to add in the gold harvest scheme,...
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    Address:Ballia, Uttar Pradesh

    Dear sir ,
    i m deepika , there is a problem . tata tanishq bhelipur , varanasi have done fraud with me. i have pay only 5 th installment but they have paid all installment , and they said that i have purchase my jwellery. but its not done by me . how to this possible? please sir resalve my problem.
    my contacts are [protected] and [protected],
    Aug 13, 2020
    Complaint marked as Resolved 
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      Address:Uttar Pradesh

      I am Mrs. Rakhshinda Abbasi W/O Shri A.I.Abbasi, R/O B-1/251, Sector G Sahara State Road, Jankipuram, Lucknow-226021. My Mobile number is [protected]. I am a house wife and husband is a Central Govt. Servant. I visited Tanishq Showroom, Shahnajaf Road, Hazratganj on 16.08.2012 and selected one pendent set bearing Code No. 5010551SLAAA02. Shri S.Husain and a sales girl have attended me. I have selected one pendent set bearing Code No. 5010551SLAAA02 and I have informed about the price and discount of 20% on the same set. Due to some technical problem My deal was not done on the same day. Shri S. Husain asked me to come another day. Then I visited the showroom on 18.08.12 at 13.00 hrs. and met the same sales girl and Mrs Husain. On the same day the staff is telling for 20% discount.After completing the formalities the pendent set was OK to delivered me. Shri Husain is going to generate the bill and suddenly told me that the discount is 5% instead of 20%. I protest the matter before the Manager but no can hear me. I request you to investigate the matter and give justice to me and also responsibility should be fixed the irresponsible staff of Tanishq. Thanking you

      Yours sincerely

      Rakhshinda Abbasi
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        Address:Karnataka

        Overview

        I had placed an order for some Tanishq gift vouchers amounting to 3000 rupees. I placed the order on 30th April, 2012 after full payment and was told that I will receive the order within 10-15 working days. My order number is[protected].

        Issues:

        1. Today even after 17 working days I have not received my order.
        2. Today even after 17 working days there is no idea about what is the status of my order.
        3. The customer care people do not give you a correct response and will keep passing the buck.
        4. After repeated communication and requests for call backs by managers, no one will give a damn.

        Overall Opinion

        I think I made a wrong decision by going for Tanishq. People had told me not too, but I trusted the TATA name behind the brand. I shouldn't have. Don't do the same mistake people, you can't trust them with gifts for your loved ones. You will be left stranded and they won't take any responsibility for it. All you will get to hear from them is "We are extremely sorry for the inconvenience caused." Once the money is in their account, they will keep you at their mercy.

        Very demeaning and unprofessional TATA enterprise.
        +1 photos
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          Undue Delay in Refunds

          Address:Gurgaon, Haryana

          We ordered some Jewellery on 29 Jan 12.

          The order was for specific item with a Product Code as per Tanishq Product catalogue.

          An advance of Rs 81047.00 was given to the Tanishq Store at Gold Souk. 25 days later we were called to collect the item, which turned out to be far from the specifications/design/quality as specified in the catalogue. Since 22 Feb 12, we have been requesting for the refund and the store...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          exchange of gold

          Address:Nashik, Maharashtra

          I jagdish deore/[censored]al deore,regular customer of tanishq

          TITAN INDUSTRIAL LIMITED,SHOP NO. 30/31 DEV'S ARCADE SAMARTH NAGAR NASHIK 422005

          We went on occasion of VALENTINE DAY to purchase 22KT BANGLE WITH EXCHANG OF GOLD WE WERE HAVING.

          GOLD COST WE WERE HAVING WAS MORE THAN THE COST OF BANGLE. WE ASKE THEM TO REFAND THE ADDITIONAL MONEY, BUT THEY SAID AS PER THE COPANY POLLICE CASH CANOT...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          cheating

          Address:Chennai, Tamil Nadu

          I have a loyalty ID no. with Tanishq. I purchased a mangal sutra chain of weight 30.740 on 2/2/11 vide purchase invoice 2T/URB/2010/2477 & No.URB/CM/20748 from Tanishq Usman Road Branch Chennai and I found later that there is a cut in the joints of design loops of the chain and approached the shop on Jan. 2012. The shop refused to replace it with a new similar one, however, agreed to get it repaired from the factory with no charges vide...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Non cooperative in fixing gold rate

          Address:Coimbatore, Tamil Nadu

          Placed an order for gold bangle. Order ref no:141 Date:[protected] order value: 1,24,266

          During the time I placed the order, I was informed that I will have to pay 10,000 as an advance and place the order and later I can fix the gold price according to my convenience.

          The ordered bangle was ready after 20-30 days. When I called to find about the deadline for fixing gold rate, I was informed that I can fix it anytime...
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          Address:East Delhi, Delhi

          Dear Sir,

          I have purchased gold jewellary worth more than three lakhs from M/s Sagar & co. Preet Vihar, Delhi vide invoice no. DET/CM/6317 dated 26/11/2011. I am regular customer of your brand with Anuttara card no.[protected]. To my dismay, out of two bangles code no. 511098VKTR1AP1 (22 karat), one was found to be screw free at the end & rod bent which was shown to salesman on 26/11/2011 itself. They advised us...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:Gautam Buddha Nagar, Uttar Pradesh

          On Aug,11,2011 I purchased some gold jewellery from Pearl creations, Noida Tanishq retail outlet and i wanted the payment to be shared between my Debit card and Credit cards. the retail sales person first swiped my debit card and returned as there is a limit of Rs.25,000 on the card and asked for credit card from which he took the whole amount. After 2days I verified the bank statement I found that Rs.25000 was deducted from my bank. I reported the same to retail outlet who assured that if the money is received they would reverse it. But after a 10 days period they acknowledged that money received in their a/c but since there was no charge slip, they advised me to lodge a complaint to my Bank. which i did on 18th Aug,2011. the bank gave a service request and suggested me to wait for 10 days to respond. Even after 10 days the bank did not respond, upon my request the bank advised me to send a written customer dispute form to be faxed, which with great difficulty I did 4 times and bank continued to say they did not receive and suggested to send a scan copy to email which also initially they mailed that they were not able to read it due to type of file format, the mail was once again sent. the customer relations manager mailed that it would take some time and likely to be resolved by Jan'12. he has said it would take 10 days for the bank to transact with merchant bank and another 10 days it might get reversed or they would take up with VISA which would take 30 days. I am confused that with all the correspondence no one assures me of when the money would be reversed. The tanishq store accountant Mr.Dinesh also told during my follow-up that they can reverse money back to the bank but an amount of 2% would be charged. I feel a clear case of cheating by the retail outlet. I am not sure whether it is the carelessness of tanishq persons or poor response of bank. kindy help

          my bank - ICICI
          tanishq swipe machine - HDFC
          tanishq store retail outlet in Noida- Pear Creations

          G.R.Babu
          Noida
          ph:[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            Address:Mumbai Suburban, Maharashtra

            Following email massage recived for payment but online facility is not available. The Billdesk site not accepting after diverted from tanishque website. There appears to be problem between Tanishque and Billdesk which is resulting in non payment for me. This wiil result in loss to me.
            Kindly Help. Customer help not responding. The tele help operators not in position to do anything.

            Aniruddha Bhande
            MUMBAI
            [protected]



            Dear Mr. Aniruddha Bhande,

            Your 2nd installment for GHS account no.[protected] is due on 18/10/2011.
            Please click here to view the account details and make the next payment.
            Kindly ignore if already paid..
            Thank you,

            Regards,
            Team Tanishq
            Aug 13, 2020
            Complaint marked as Resolved 
            My Account no. DDA/[protected]/2017.
            I would like to know, whether my February 2018, third installment is successful or not.

            [protected]@gmail.com
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              Address:Gurgaon, Haryana

              I was in discussion regarding on eproperty in resale. Initially he sounded genuine but later when I did not like what he had available with him, he started abusing me. He started insulting me saying that I should instead buy land and build my own house, instead of going for an apartment. Definitely he was trying to make fun of me, as he knew I would not be able to afford buying land in Gurgaon.
              I am just show relived that I came to know about his attitude before making any deal through this un-professional and ill-mannered property dealer: "Tanishq Properties"

              I am just adding this here for benefit of other prospective buyers.

              Located at:
              Sunil Kumar Yadav
              Tanishq Properties
              Address: UGF-227F Sushant Shopping Arcade Sushant Lok-1, Gurgaon Haryana , India, Gurgaon, Delhi NCR India
              Aug 13, 2020
              Complaint marked as Resolved 
              Filing complain like this on site is totally misused.

              This above gentleman was looking for an apartment in under construction project, whatever he wanted to purchase...we specifically provided him all option according to his requirement than he started avoiding the option which shows his reluctance and no intention of purchasing any property while we do our hard work in order to provide customize solution with full transparency to our customer. Purchasing of land suggestion was given him keeping his vastu aspects in mind

              Raising this kind of things on site is very easy and misunderstood but check yourself first.

              Spoiling somebody’s impression like this may lead into legal action for further process.

              We are a team of young professional with profound knowledge of real estate industry, believe in providing quality service with customize solution.
              Gurgaon is filled with all such ill-mannered property dealers. I have another story with Narender Property dealer (opposite ansal Plaza in Palam Vihar.He is taking 1% from both the saling
              and purchasing party of a land. However, he creates confusions while
              talking and is not ready to take any blame on him at any cost. We had to
              cancel Tatkal tickets of Rajdhani Express for this deal (Rs 6500/- lost) and book a flight worth Rs 14000/- only because of his mis-communication
              on the day of deal. However, when we tried to negotiate with him for
              the loss, he ran away from this matter and said it is between the
              parties and not of his concern. I think this is a very unprofessional
              attitude because he is charging commission of 1% from both the the parties and relieving himself from his duties, that too when the circumstance arose because of his own fault.I suggest avoid making any deal with this ill-mannered property dealer.
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                Dear Concern,

                After repeatedly requesting from 1st June,for our DSL line shifting of our line[protected],in the name of Tanishq Investments,from(C-54 ,Sec-2 to A-43 Sec-7,Noida ,U.P),it is yet pending.
                we are being given one deadline after another,the executives Raman Shahi,Tanveer Malik and Parul Jha all committed time till 9th June 6:30pm and when at 6pm I spoke to Parul she replied very rudely saying it's not yet 6:30 then why cant I wait? Is this how Airtel treats clients,to my utter disappointment I now spoke to Priyam Shrivas,he further gave me a deadsline of 24 hours,I just want to know what is happening?? One deadline after another,Will Airtel pay for the revenue loss and the inconvenience we are facing.The internet has started working from 11th june but at a very slow pace,and the telephone is still dead.
                The nodal officer also does not respond to the phone calls.Please help.
                Regards,
                Aug 13, 2020
                Complaint marked as Resolved 
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                  Address:Uttar Pradesh

                  My a/c GHS Account No.:[protected] Name : Rahul Verma, Tanishq not reply my correspondence & Phone calls. Totally fraud Scheme and waste of time to invest Tanisque Gold installment scheme.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  All,

                  If you are planning to enroll to Golden Harvest scheme online, think 100 times before you invest, as you might loose out the offers Tanishq boutiques gives. Online account is directly managed by Tanishq company and they transfer money to Selected boutique 15 days prior to maturity. You can purchace the products in the selected boutique only after the maturity. Where as if you become a direct GH memeber in boutique of your choice, they will allow you to purchase products 2 months in advance as by means of special offer "60 prematurity" which is availble only for boutique customer but NOT to Online cutsomers. I really dont understand why Tanishq is ingoring thier own online customers? and showing double standards in managing thier customers.



                  Sundaresh
                  GH A/C no.[protected]
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                    WRONG PRODUCT HANDED OVER

                    Address:East Delhi, Delhi

                    Dear Sir,

                    I have purchased a gold chain (variant No 510784CEAEAA00) ON 28 Aug 2009.The Invoice Clearly shows that the net weight of the chain is 7.220gms.on the same day of purchase i gave the chain to them for rodium polish. they handed over the chain to me after few days.

                    Today when i went to the showroom for exchanging the chain with a new chain, they asked me to show the invoice of the chain to calculate...
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                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Gwalior, Madhya Pradesh

                    I was visiting my hometown Gwalior on the occasion of Diwali. Me and my wife along with our daughter went to purchase jewelery at the Tanishq Showroom situated in Sarafa Bazaar, Gwalior. Tanishq had come out with a big advertisement campaign for their Queen of Diamonds contest in print and electronic media. As per the ads one had to buy jewelry worth Rs.15000 to be eligible for the grand price of a Rs.50 lakh worth diamond necklace.The date and time was 4th of November 2010. Naturally, attracted by the scheme I went on to buy jewelery worth Rs. 19000 although I had gone with the intention of making only a small purchase just because it was festival time. I was duly given a Queen of Diamonds token and asked to fill up the name, address etc and drop in a cardboard carton while keeping the counterfoil with me. As per the Ad and as printed on token the Queen of Diamonds bumper draw was due on 7th Nov 2010.
                    After my short vacation to Gwalior I was back to my work place in Visakhapatnam. When I checked the Tanishq website, I found that the Queen of Diamonds draw was held in Bangalore on 7th Nov 2010 and somebody named Dimple Bajaj has won it.
                    To my dismay, I found certain intriguing aspects in the whole matter. First, even though I made the purchases on 4th Nov evening, the invoice given by the Tanishq showroom was dated 3rd Nov evening, a clear 24 hours before I really made the purchase. Second, how could the tokens collected at Gwalior on 4th Nov late evening would have reached before 7th Nov to Bangalore is anybody's guess. It was not possible with 5th Nov being a Diwali holiday and 7th Nov being a Sunday; I have legitimate doubt about these tokens at all being sent to Bangalore to be part of the main draw. Third, when I went through the Terms and Conditions of the Queen of Diamonds contest given on the web site; a fine print states that only those tokens are eligible for the draw where two questions are correctly answered. This was the real surprise as nobody in the Tanishq showroom told me anything about answering any questions.
                    I lodged a complaint on Tanishq website. They gave me a Complaint number also at my email. One person claiming to be Area Sales Manager even called up from Indore on 12th or 13th Nov and to my utter disbelief he was'nt even aware that the main draw of Queen of Diamonds has already been drawn on 7th Nov. He mumbled something like no-no the draw is not yet over. When I insisted that draw is over on 7th Nov and this information is available on your own website; he had no answer and disconnected the phone.
                    I nutshell I am sure that the Contest was a bogus one and many gullible customers like me must have fallen prey to Tanishq's great smokescreen.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Tanish did not provide any information either on the questiond nor on the results. A big disappointment from a once trusted brand, [protected]@yahoo.co.in
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