[Resolved]  Tata Capital — Not received Payment

Respected Sir

We are one of the leading Direct selling agent in Chennai for Tata Capital for Personal Loan and Business Loans. We run the business in the name at style of ADVANCED SOLUTIONS. As your ASM Nirmal Sebastian(nirmal.[protected]@tatacapital.com ) ([protected]) was unable to generate code for us till may 08 and also after may 08 they asked us to book the business in the name of Value chain Associate. This was done for various reason known only to Tata Capital and Mr Nirmal. But unfortunately we have not received payment from either of them (tata capital and Value chain. We are yet to receive payment for the business done during the month of September and October 2008. The out standing amount is approximately 1.5 lakhs .When contacted Tata Capital and the other channel we were told that the payment is in hold and tata capital has not made the payment as there were too many delinquent and skip cases.

When we contacted Mr.Nirmal and Ritesh Singla [mailto:ritesh.[protected]@tatacapital.com] for further info we were asked to collect the payment for all the delinquent cases. Though Value chain associates had large number of delinquent and skip cases, we had only one delinquent case and even that customer was contacted and he has started making payments. Even after this our payment was not released as there we still bounce customer in Value chain Associates cases. Now we are being penalized for reasons not pertaining to us. For mistakes done by Tata capital and their staffs by not opening an business code for us and booking business in other code even after code was generated for us, we were forced to layoff our staffs due to short of working capital.

Till now we are begging for the payment with nirmal (ASM) and Ritesh Singla and the worst part is we don’t even get an responsible answer.

Request you to do the needful.

Thanks and regards
Rajesh
[protected]
Advanced solutions
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I had avialed a loan for my New car [Fabia] via Tata capital, The Tata Capital executive Mr Ravindra and Vinayak Skoda executive Mr Pradeep came home to collect papers, It was advertised in the Leading Newspaper stating Fabia @ 9.9% interest. Mr Ravindra when he came to collect paper looked doubtful of getting loan at 9.9% looking at his body language I confirmed moere than 20 - 30 times. He was very confident and acted he owned Tata capital and nothing was impossible, all papers collected promised a 100 times stating its happening, The next day Mr Ravindra called at around 5PM asking me how can we give a loan at 9.9% did some one inform you.and all sort of question I was just pissed off with his atttitude then he said hes calling me at 7:30 he called & informed "I Promise all that has been promised will be delivered" & hes coming home to sign the agreement, Next morning he comes home and to my surprise he says sir I have 2 options 11.25% interest or cancel the loan, I was really shocked to see this attitude he claims Vinayak skoda dont pay the balance interest while TAFE pays the balance Interest and hence thsi offer is for TAFE only and all your papers are perfect. The biggest issue is when he promised at 7:30 the previous nite he infromed all fine and next morning he says things are not possible. Isnt this ridiculous isnt this a big false commitment by the sales agent. Sad sales executive.
Maneesh
Bangalore

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    995
    Pending
    26
    Resolved
    558
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information