[Resolved] Tata Croma / Tata Photon Plus — Cheating & deficiency of services | |||
SUB :- THIRD GRADE SERVICES & ATTITUDE AT TATA CROMA STORE KAMLA NAGAR & TATA INDICOM Dear sir / madam, pls note that I Bhavuk sahni R/O 1 -Ram Kishore Road civil Lines Delhi -54 has purchased a Tata Photon plus on 26 jan 2010 from Croma store in kamla nagar as I was told by the sales person that due to republic day it cannot be activated & gave me a cell no -[protected] of Mr. Surjit & on 28 jan 2010 after doing a follow up mr. Surjit sent sms to me at my cell that my photon plus no is [protected] & pass word is xxxxxxxxxxxx on 31 jan when I tried to install the software & punched the password it failed I informed Mr. surjit he said that again I have to go to croma store & once more I have to pay Rs.100 which I have paid on 26 jan 2010 then they will allocate one more number & password I dont understand once the no [protected] & pass word is xxxxxxxxxxx was allocated to me how it can be recycled & how time & again you can ask a customer to pay activation charges again & again this is absolutely wrong & malpractices by DSA as well as Croma Store which belongs to TATA also TATA Indicom has such cheap trade practices not only this when under forced circumstances again I paid Rs.100 at croma store kamla nagar no receipt of the money paid was issued though the harrasment was caused I was forced to pay Rs. 100 again & I was cheated at great Croma store at kamla nagar in connivance with TATA Indicom. regards, Bhavuk sahni Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Tata Photon Plus — Deficiency of Service
Dear Sir/MadamI have purchased tata photon+ broadband with speed of 3.1 mbps about 2 months back. The details of purchase are:
Photon Number: [protected]
Account No: [protected]
My purchase decision was made after reading the product advertising. After purchase I have found that the sold product has made false and misleading statements in the advertisment which includes words like 'upto 3.1 Mbps' 'superfast' , 'performance assured'.
1. The product does not perform as specified. Average speed varies between 2kbps to 30 kbps only. The use of 'broadband' for such speed is unjustified.
2. It charges money for services not provided
3. No proper response from company except assurance that they will do something. They make false excuses including 'down time' , 'will solve the problem within 3/5 days, etc.
hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!
All we have to do is get in touch with as many people as possible here who are victims.
call me: sachin: [protected](bangalore)
please share your contact number and ur location here.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!
All we have to do is get in touch with as many people as possible here who are victims.
call me: sachin: [protected](bangalore)
please share your contact number and ur location here.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1010
Pending
0
Resolved
540
2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
View all Tata Photon contact information
jignesh solanki
email: [protected]@yahoo.com