Tata Docomo — 250 unlimited recharge

Address:Bangalore, Karnataka

On 29-Nov-2012 I have recharged my docomo number [protected] 250 to get 3g smart life plan . I got 250 balance as they mentioned in the plan but the unlimited 3g data is not enabled,I have send HVC to 52270 that responds like "the request can not be processed, try again after an hour", more than 7 time still same response.
Please solve my complaint and activate 3g smart life plan on my cell phone.
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I have recharge my cell phone([protected]) from tata docomo website using netbanking.i have got full talktime 250.After that i have send sms HVC to 52270 to activate free 3g unlimited offer from docomo. I have just check is its work or not. I have connected it to internet using docomo 3g device change APN to tata.docomo.internethvc.afetr 2 min i have disconnected my internet and then again insert the sim into my cell phone to check balance and my balance is reduced to 205 from 269.13. I have already knows that types of complaints from internet against Docomo. Please provide me the solution to this problem. Tata Docomo is fraud Mobile service provider. I have suggest docomo to stop giving these types of offfer to customers.
Dear Prabhjot Singh Sandhu,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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