[Resolved]  Tata Docomo — 2g GPRS internet issue

Sir, I would like to draw your attention towards the bad internet connection of tata docomo 2g GPRS pack.I am a resident of shankar Nagar in Nagpur,440010. I have been using Tata Docomo for over past 2 years. It has served me quite well these years but now Iam facing difficulties with my internet pack. I use 2g GPRS data for surfing. From the past week my internet seems to be very slow. My phone number is [protected]. I moved to chhattisgarh for a couple of days for work and from that time internet has become too slow. I thought the problem must have been because of the migration but when Igot back in nagpur, I encountered no improvement with the internet connection. Sir, I kindly request you to take further actions for the eradication of such inconvinience caused to your valued customers. Looking forward to your favorable decision. Thanking You! Regards.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your alternate number to understand your concerns regarding network however, we were unable to contact you, since your call was not answered. Further we request you to provide us your correct alternate number and feasible timing to [protected]@tatadocomo.com for further assistance.

Thanks and Regards,
Customer care,
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information