Tata Docomo — 3G offer cheating

Jasim MuFc

from Bellary, Karnataka

Address:

Kozhikode, Kerala

I just cant believe that how a network can cheat a customer like this..
Tata docomo cheating customers of kerala by providing wrong information about 3G offer..
i will tell the matter ,
after i called my friend,as usual i saw the balance notification,with that i saw 3G offers too
Rs39 for 500MB 3G and Rs91 for 1GB 3G data..
after seeing that offer,today i have recharged by Rs39 ...but i got the message that only 50 MB for free 3G data usage !!!
after that i called,c.care,and even those executives know s about this issue..they said:they are helpless !!

MOB:[protected]

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Jasim,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jasim,

Please be informed that as upon checking with our records the amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated. " "Dear Team, Please be informed that as upon checking with our records the amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated.

Thanks and Regards
Customer Care
Tata DOCOMO

vichuis

from Delhi, Delhi

Me too faced the same issue, customer care executives says trust only SMS not in this flash messages. Then who are giving this Flash messages, not by them??? DOCOMO is cheating us . I am planning for Porting. Why should we bear this cheatng network, even don't have any coverage...

Vishnu, Kollam [protected]