[Resolved]  Tata Docomo — 3G recharge

Hi,

This is Devaraj V my mobile number is [protected]. I am not satisfied with customer care. Your Tata docomo prepaid customer care worst customer care in india, i am going to consumer court for this issue. Nobody rectify my problem in your customer care. I had informed to connect seniour executive, i waiting more than 55 minuts to speak with seniour, ther are not connected seniour executive, i am worry about this, now i am going to consumer court. And i will put the case against to Tata docomo.

I have recharged on 5th may of Rs. 201/- for 3G Data with 2GB 30 days validity, after recharged 250 MB only i got the 3G data. As tata docomo message within 48 hrs will be credited further data, but its 48 hrs exceeded its not credited to my account. Please check it below mentioned details and kindly do the needfull

SMS FROM DOCOMO Special 3G offer just for you! Recharge with Rs 201 and get 2GB 3G Data for 30 days. Do it today, extra benefit will be credited in 48 Hrs.

AFTER RECHARGE Hi! STV Recharge Successful.MRP: Rs.201, Validity: 30 days, 250MB Data. Tranc ID:. Tranc ID:[protected]
Thank you

Devaraj V

Even I have recharged with rs.201 for 2GB data for 30 days but I too didn't got more than 250MB and it exceeded more than 48 hours. There customer care facility is useless. No One is taking action for this problem.Its ridiculous even I am complaining to the customer court for this issue.

Dear Asdwiv,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO

my tata docomo number is [protected].
I got an offer that for rs201 get 2gb 3g data for 30 days and extra benefit will be credited within 48hrs and so i done this recharge on may 5th and waited for 48 hrs but still after that the data was not credited so i called your cutomer care and then they replied that it will be resolved by tomorrow but still after 5 days the problem is not solved and now when i am calling your customer care it is always busy.And so raised a complaint in tata docomos website but the complaint was closed without any reply.so either they have to refund my money or should be rectified with correct validity .

Hi,
This is Rajesh kumar my mobile number is
[protected]. I am not satisfied with
customer care. Your Tata docomo
prepaid customer care worst
customer care in india, i am going to
consumer court for this issue.
Nobody rectify my problem in your
customer care. I had informed to
connect seniour executive, i waiting
more than 55 minuts to speak with
seniour, ther are not connected
seniour executive, i am worry about
this, now i am going to consumer
court. And i will put the case against
to Tata docomo.
I have recharged on 5th may of Rs.
201/- for 3G Data with 2GB 30 days
validity, after recharged 250 MB only i
got the 3G data. As tata docomo
message within 48 hrs will be credited
further data, but its 48 hrs exceeded
its not credited to my account. Please
check it below mentioned details and
kindly do the needfull
SMS FROM DOCOMO Special 3G offer
just for you! Recharge with Rs 201 and
get 2GB 3G Data for 30 days. Do it
today, extra benefit will be credited in
48 Hrs.
AFTER RECHARGE Hi! STV Recharge Successful.MRP: Rs.201, Validity: 30 days, 250MB Data. Tranc ID:. Tranc ID:[protected]
Thank you
Rajesh kumar

Hi guys were your issue resolved? Coz am planning to recharge with 201 only if I will get 2GB data..

hi i am sabit same thing happened with me i recharged on 5th 0f may but till now i haven't received the remaining data they are just saying wait for 48hrs, 24hrs now from past 3 days i am not able to connect to customer care .we have to sue this people they are harassing the customers.
no:[protected]

Hi Augustine,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

Dear Augustine,

Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account.

Thanks and Regards
Customer Care
Tata DOCOMO

Dear Devaraj,

Please be informed that as upon checking with our records the data balance of 2GB has been already credited to your account as a goodwill gesture, hence we request you to start using the service uninterruptedly.

Thanks and Regards
Customer Care
Tata DOCOMO

Dear Devaraj,

Please be informed that as upon checking with our records the data balance of 2GB has been already credited to your account as a goodwill gesture, hence we request you to start using the service uninterruptedly.

Thanks and Regards
Customer Care
Tata DOCOMO

Dear Customer,


Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hi,

Please get the my number details [protected].

Thanks
Mahesh Shinde