Tata Docomo — [protected] - billing not conforming with plan charges

Address:

Bangalore, Karnataka

Hi,
My mobile no is [protected]. I have been a docomo customer for 1.5 years.
When I bought the sim card, my SMS plan was 650 sms free per day with no charges, Ps 1/- per second for std& local, Ps 1/- every 6 seconds on tata docomo to tata docomo.
The previous year the plan was tweaked without my knowledge to Ps 50 /- for the 1st 2 SMSs, then the rest 648 could be sent free. Later this year, GOI reduced the count to a sum of 200, other restrictions were thrown in as well.
Now the past week, I notice that even after all these regulations had been cleared, I am being charged Rs 1.2 /- for every text msg that I send.

I can say that I'm fed up with your obsure billing. First refund me Rs 13 /- which I have lost this past week on SMS bills. Revert my plan to 650 sms free of charge, Ps 1/- per second for std& local, Ps 1/- every 6 seconds on tata docomo to tata docomo.
I[censored] can see my usage graph, this disenchantment with your service has already cost you dearly, i don't text often. i hardly use GPRS or other value added services anymore. My last recharge was also done long back. I[censored] don't act now, I shall port this no. There are still free SIM cards given out with free sms and other friendly terms.