Tata Docomo — Activate the WAP service without confirmation & debited the balance

TATA Docomo deducted my balance whenever i recharged my cell, they activate unused WAP pack without my confirmation & not even give a proper answer on mail & on call, they kept my call on hold for 25 to 30 min at 5 times, In today morning i called at customer care no the lady who attended my call she deactivated my miscall alert service & told she deactivated Hollywood Sizzler service & she told you can activate miscall alert but charges will not applicable, but when i charged for same, she put my call on hold for 25 min. still Hollywood sizzlers is not deactivated. Last 15 days they deducted my balance unnecessarily.

Please look into the matter, I already mark mail to [protected]@tatadocomo.com at 4 times, but still my balance is not credited.

Dear Sandeep,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.