Tata Docomo — No hearing of Complaint

Address:

Bagpat, Uttar Pradesh

Dear Sir,

I had taken a new tata docomo connection some days back from a tata retailer. My tata docomo no. Is [protected].
Now the matter is that i already saved internet settings on my mobile which was sent by customer care. There is no problem when i connect with my phone but it never connects with my laptop.
I had called to customer care many times but there is no hearing for my problem.
Sometimes they says that you should restart your computer.
Sometimes they says that you have to reinstall your pc suit.
Sometimes they says that we are transferring your line to our GPRS deptt. And when they transfers my line the line got disconnected.
One on there customer care representative Mr. Ram says that You r wasting my time.(04:48 pm[protected]

And it happened so many times. But nobody is bothered to take me to the solution.

Now i want to request you to resolve my problem.

There is lots of customer of tata docomo like me, but the officers of tata docomo is hell bothered to take any action.

It will be good for these kind of officers that they should resign from their post and should open any general store in any J J colony.


Really i had never faced such kind of bad telecom operator like TATA DOCOMO.