Tata Docomo — Amount deducted without any information.

Address:Hyderabad, Andhra Pradesh

Dear sir/ Madam, It seems twice happen with me, actually i am using TATADOCOMO no. which is [protected] earlier couple of week tata docomo customer care has deducted my mail account amount of approx Rs.80/- and i have given complain to tatadocomo consumer care but after several time calling there was no response after two days continue calls at last somebody has picked my call i have inform that "why my amount has deducted but they have give very silly answer and ask me to login tour complain in tatadocomo and disconnected, again just yesterday i have again recharge my mobile of Rs. 50/- after one call when i saw my account it was again deducted approx Rs. 40/- again i have called to costumer care it happen with me the same thing please do something for it and save my money. kindly refund my money . Abhishek Srivastava alternet no. [protected]
Was this information helpful?
No (0)
Yes (0)
Tata Docomo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion, we would like to inform you that the amount of Rs. 60/- has been adjusted in your number as a goodwill and VAS services has been deactivated no issue now.

For any assistance mail us at [protected]@tatadocomo.com.


Thanks and Regards,
Customer Care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information