[Resolved]  Tata Docomo — amount is charged 26802

Address:Maharashtra

they are saying we have download some 56000 mb data and actuall which we have not dome and i have buyed this photon 3 years back with unlimited plans and unter unlimted plan they are charging me 26802 bill amount how is it possible and harassment has been done by company they are telling we will send you legal notice and all what to do
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Oct 1, 2017
Complaint marked as Resolved 
amount is setteled long back
Verified Support
Oct 03, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Oct 05, 2017
Tata DoCoMo Customer Care's response
We regret to inform you that we are unable to trace your photon number. Hence, we request you to revert us with 9-digit Account number or 10-digit Photon number to proceed further.
Complaint comments 

Comments

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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