Tata Docomo — Automatically subscribing to alerts and charging money

Address:Andhra Pradesh

Hi,

My name is Chandra Reddy from Hyderabad. I have got a Tata Docomo Prepaid SIM card with the number [protected].
The service provider automatically subscribing what ever the alerts available to and deducting the amount.
They have deducted almost like 7 times as of now from March. I have mad 7-8 complaints and customer care guys do not respond properly and showing like it is an Server and have given 10 rupees.

So i want to take it legal, because error do not happen all the time.
Please suggest me what i have to do, if i want to proceed legally.

Thanks and regards
Chandra Reddy
0091-[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

legal--- super sarji,
1. write about ur problm 2 c.care and get reply.
2. write to nodal quoting ref/comp No. 2 nodal and get reply.
3. with the printout of all d copies u hav options to file case in magistrate court u/s IPC 408, 415, 420 and consumer court fr 50k compensation and civil court under torts law fr 1cr damages..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information