[Resolved]  Tata Docomo — cut balance showing unfair reasons

Address:

Bharuch, Gujarat

i am sanket patel and i am using nokia n97 mini.i have a tata docomo prepaid card which belongs to my father mr.kantilal patel.
I use internet since last 2 years and in this last 1 year i use tata docomo 48rs.2gb free internet plan daily!
In this last year with tata docomo there were so many unfair charges has been cut from my prepaid account.. But since this last 2 months it was unbearable.
This is 4th or 5th time that they cut balance from my prepaid account showing reason that i have downloaded java games which is totaly wrong!
Even if i download games then it must be in my cell or i can play it or get its file but i cant!
Anything going to be download in my mobile i can see and notice!but this all was fake! I cant see any downloading in my mobile!
And when i dont download anything then why i have to pay for it!
When i call to customer care they have no any answar and cut my call!!! Then i have to try their from another mobile!!
This is fully cheating with customer!
And the new style since last 2 times is that they cut rs.23 if my balance was 24,cut rs.28 if my balance was rs.29.
I have no tree of money so i can not affort this unfair charges! So please i want my balance recovery of my last 2 month cut which is around 100rs.