[Resolved]  Tata Docomo — Blunder as well as Fraud Service Provider

Address:

Solan, Himachal Pradesh

This is regarding my number[protected] that has been switched to Tata Docomo after MNP. They ported my number in docomo on 12th May and it was working fine till 19th May. Suddenly on 19th May without any prior message or intimation they barred my all outgoing and incoming calls claiming that my documents have not been submitted. The problem i faced after barring is that i was travelling and could call anyone during my family emergency. I was so frustrated calling customer care but no one was trying to understand that how they can switch the number without getting the original documents. I submitted my whole documents to Ganpati Communications, Sai Road, Baddi (authorized Tata Docomo hub) on 5th May, 2011 and they claims that they have already sent the documents to the company. Now after fighting with customer care and their centre where i submitted the documents, i found a major communication gap. But here i got the time to take the revenge with the company for the problem i faced. This is completely a company's fault and i have recorded voice proofs of all the communication happened. I approached my lawyer friend and prepared a notice since there is a clause that number can not be ported unless documents verified and received. And we are now going to submit in the court on Monday to claim the fine. This is a good opportunity to punish such companies who claims that SPOT AN ERROR WE WILL PAY YOUR FINE . Please join me if anyone interested to file your name against the company for the hearing on Monday. Thanks.