Tata Docomo — Balance deduction... | |||
Dear Customer Complaint's, my no. [protected] ( Balance deduced in this docomo no., Chennai) First of all, I want to thank you for the help. For wrong deduction by docomo of rs 14, & also thnks to tata docomo for returning & realising his mistakes on no. [protected] on balance deduction on 29th june 2013 in night. and returning my DATA 600 MB. Now They even has not sended my balance of rs 84. aftr i recharged the GPRS PACK they deduced. Evn in his website when i log in in last call detail....does'nt shows.., when balance deduced., i saved last call detail, evn they have not send my balance back. nd not having detail on website of docomo..... sir plz....return my balance nd ask docomo why my detail hav no on his website......nd why balance deduce when i already activate before deducted my balance on[protected] at 6 pm evening....evn u realisee and send my data but not return my balance back why???????? My current no. is [protected] (docomo Jharkhand). Thank you.. Your Sincere [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally, to understand your concerns regarding balance deduction. However, we are unable to contact you, since your call was not answered.
We would like to inform you that as per our records, your balance of Rs. 86.90/- have been deducted for internet usage and we are unable to provide refund for the same.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally, to understand your concerns regarding balance deduction. However, we are unable to contact you, since your call was not answered.
We would like to inform you that as per our records, your balance of Rs. 86.90/- have been deducted for internet usage and we are unable to provide refund for the same.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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Customer Care
Tata DOCOMO.