Comments
Dear Customer,
As discussed over the call, we would like to inform you that your recharge was not processed in your account for the amount of Rs. 150/- . However, your amount which was deducted from your bank account will be directly credited back within 5 to 7 working days from the date of recharge. Hence, I request you to bear with us in the interim. However, if the amount is not received within the duration then revert us back with the below mentioned details.
1. Date and Time of Recharge:
2. Amount of recharge:
3. 14 Digit Transaction ID:
4. Amount deducted from the Bank:
5. Name of the Bank:
6. Name of the website from where you have done the recharge:
7. Alternate contact number:
Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed over the call, we would like to inform you that your recharge was not processed in your account for the amount of Rs. 150/- . However, your amount which was deducted from your bank account will be directly credited back within 5 to 7 working days from the date of recharge. Hence, I request you to bear with us in the interim. However, if the amount is not received within the duration then revert us back with the below mentioned details.
1. Date and Time of Recharge:
2. Amount of recharge:
3. 14 Digit Transaction ID:
4. Amount deducted from the Bank:
5. Name of the Bank:
6. Name of the website from where you have done the recharge:
7. Alternate contact number:
Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.