[Resolved]  Tata Docomo — auto deduction of balance

Address:Bangalore, Karnataka

Hello,

I am Raghu using docomo since last 16 months numbered [protected] of karnataka circle. I am facing problem from last 2 months . every week or other some service gets activated. I have to call back on 121 and get its deactivated. this time with out using internet on 6th may they have activated some yuvraj tips. they have said that i activated by using net. Very strangely i was so busy with my brothers marriage on may5th and 6th. i was really feeling bad of the service at that point of time. I was customer of vodafone who shifted to docomo to build a portfolio of my total bill and later on to shift all my numbers to one service which gives me best service.

Network problem is heavily faced by me in bellandur area of bangalore. where i can only connect to any call only after dialing 10-15 times in prime time (10am-5pm). Really bad service of docomo. during that time i am now using my other numbers. They closed complaint twice but it never got rectified. really congested network. Money might matter but its not only the thing that matters for customers. if some thing goes wrong and at that point time if call does not get connected. it will cost the life. so reliability must be there.

Regards,
Raghu
[protected]@in.com
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Aug 13, 2020
Complaint marked as Resolved 
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I have GPRS pack of 2.5 GB currently and have validity till may 22nd.. I had a chat with docomo .. They said that i have activated some yuvraj cricket tips.. unfortunately .. i was not at all browsing on may 6th due to some private reasons.. very strange and they said that they will deactivate from their end as its not showing in active services for me... veyr strangely it was still active as i am receiving messages.. i think it will take 10 more rupees on 26th may.. so i decided to never recharge this number again ...

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