[Resolved]  Tata Docomo — Base plan changed

Address:

Bangalore, Karnataka

How can some one change my base line for my number without informing me.
and the customer service is so damn pathetic that they themselves don't know what they are talking .

Earlier my base plan was 1o paise for docomo to docomo and i had option of 300 sms local and national but now they have taken away from sms pack and they have started to charge me for sms...

can some one provide an answer to this ..

do not come back and tell me that you have applied this to every customer in Karnataka .. that's the biggest lie ... i have my friends using the same base plan without spending a penny for sms pack .. we had taken the sim from the same place and at the same time.

any explanation on the same TATA DOCOMO .....

Waiting for someone to answer my query .