Tata Docomo — Post Paid SIm

Vikram31

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi Sir,

I have been using a Tata Docomo Prepaid Sim Card. Three weeks back I have received a call from Indira Nagar Branch to convert my Prepaid Sim to Post Paid Sim. They have collected my documents and a fees of Rs. 300 on[protected]. A person came to my address for verification, on[protected]. Till now I have not received the post paid sim card.

I request you to please take necessary step.

The contact person from Docomo was Mr. Syed from Indira Nagar Branch.
My Mobile Number: [protected]

Thanks,

Vikram.R

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Comments

Vikram31

from Bengaluru, Karnataka

Hi Sir,

The customer care has promised to resolve the problem in 24 hours, but it has been more than 4 days now and still there is no response from their side.

Please take necessary action and let me know if have to provide any information to take action legally.

Bhumika219

from Delhi, Delhi

I bought a Tata Docomo Post paid sim. For same they charged me 800 Rs for one time activation and 300 Rs for nano sim card. Its been 7 days the sim has not been activated. I told the agent to return my money as i couldn't wait any longer for activation. I havent used the connection at all as it dint get activated. Now after 8 days he is insisting that i have to use the sim and he will not return my money and will not close the connection.

Bhumika219

from Delhi, Delhi

Pathetic Customer Orientation