[Resolved]  Tata Docomo — Disgusting Service.....Nobody is here to help you

Address:

Bangalore, Karnataka

I have done easy recharge of Rs.99 on my TATA DOCOMO PREPAID Number on 13 Nov,2011 at 9.31am TransID:[protected] at Bangalore.The recharge has been made successfully but the plan was still not activated.When I called their Customer Care they told me that 5 PUP are already automatically activated to my number which was not done by me.I don't need this PUP's at all.I also called the Customer Care on 12 Nov,2011 but the guy who picked my phone didn't informed me about these PUP thatswhy I recharge Rs.99 on the next day.
I do many STD calls a day and I only wanted the plan 1paise/2sec to be activated on my number.They also told me that this plan which I have recharged on 13 Nov 2011 will be activated from 9 Dec,2011 which is really disgusting.....This type of rubbish thing I have never heard in my lifetime.


I have already registered 3 Complaints on their website:
http://www.tatadocomo.com/register-your-complaint.aspx

But nobody is there to help me.1 Week passed but still I didn't received a single call from their side.They didn't have respect for their customers.They have a 3rd class service.When you call to their Customer Care they will try to make you fool by there rubbish plans.If they can't able to pacify you then they will advice you to take the refund from the Recharge Retailer from where you have made your recharge and you must know this that there is NO Retailer who will ready to refund your money back.He will suggest you to call Customer Care and take your money from there.This thing is really very frustrating.

They have a Slogan that there is no Hidden charges do you have then why I am facing such type of problems.They should change their slogans.