Tata Docomo — barring of my calls

Address:Chennai, Tamil Nadu

I have taken new docomo connection used it for 20 days after then outgoing facility has been barred...when i am calling to customer care they are not responding to my call.I dont know the reason why my calls are barred. I have lodged a complaint in tatadocomo centre on satday i.e on 24/08/13 but till now there is no response from the service provider
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Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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