[Resolved]  Tata Docomo — being lied to about the time my connected will get activated

Address:

Bangalore, Karnataka

Hi I paid for a new connection since I lost my new one. I paid Rs 750 and bought a tata- photon. When i bought it in the Kammanahalli branch the person at that center said my new connection will be activated in 24 hours. That seemed long. So I phoned and asked if could be done earlier since I also work from home and the urgency was pressing. But they said no. I anyways waited but to my shock it has been over two days (close to 45 hours) and still my photo has not received it's connection. I tried to call a number of time but was shown no sympathy - they actually passed the buck and caused me to get angry. I even tried about half hour back but same story. And they finally asked me to write a mail to this site. I do not understand why I who have been a faithful customer, always paying my bills for the last four years or so on time, am lied to, no heeded to and simply treated like a non-existent being after my money has been taken. Your customers service is always good before the money is given not after. I have much office work to complete, mails to reply too etc and everything is on hold because of your schemes and evil devices. My mobile number is [protected]
tata invoice number 12013-14/[protected] MEID:A00000439DCB7B, docomo number:[protected] and account number:[protected].Kindly please do the needful as soon as possible. Thanking you in anticipation

Clifford Gnanakan