Tata Docomo — worst customer care | |||
I am using tata docomo sim. 5 days back i have recharged it with Rs. 150/-. and activated internet pack of rs.5 and browsed internet, after browsing internet they r showing my balance as rs.48. I am sure i have not used internet in excess of 10MB. and once again they r sending service messages which while deleting accidentaly connectd to internet they again charged rs.30. I am very much dissapointed because of their behaviour and the game they r playing with citizens. Please help me. Was this information helpful? | |||
 3 Comments | |||
Comments
I have been e-mailing since last 4 days to [protected]@tatatel.co.in the customer care of Tata Docomo for the change of address, but they are not receiving the e-mail. I have copied the e-mail to my brother and my second e-mail id which are received. The customer care is harassing me and as this is my last day in this house, I do not know what will happen tomorrow ?
Worst possible customer care! Mr Gilbert from Tata Docomo office kandanchavadi, had the blooody nerve to laugh at the customer and taunt back when I put forth a serious query. I couldnt pay my bills over a period of time since I was out of town and my number got de-activated. I genuinely asked him whether they would send a mail before deactivating, he had the bloody nerve to laugh and taunt back! Worst customer service I have every seen!
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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use TATA DOCOMO INTERNET as ur APN.That will solve ur problem.
NEERAJ WADHWA
[protected]@yahoo.co.in