Tata Docomo — Gprs speed is too slow

Address:

Khordha, Odisha

Dear sir,
I am quite disappointed by your GPRS services. I have been hearing that normally the speed should remain around 30-35 kbps. In spite of having an edge phone it doesn't even goes more than 5 kbps. I changed my previous service provider just because of the speed i heard you have been providing. Even i saw with my own eyes that my friend was downloading at a speed of 28 kbps.
It would be a great help if you could resolve my problem.

Sarthak Mishra
[protected]
mishra.[protected]@yahoo.co.in