Tata Docomo — Unilateral deduction of amount from the talk time and also causing nuisance by sending service messages and calls at odd timings.

Address:

Khordha, Odisha

Sir, I am having Tata Docomo prepaid connections bearing Nos. [protected] and [protected], one with me and the other at my home. I am facing lot of inconveniece on account of different service messages and calls being received in the above said mobile phones at odd timings and sometimes while travelling or in the meetings etc. This is causing lot of inconvenience and disturbance in concentration. Sometimes in the messages it is being stated that I have been subscribed for certain tips and if not interested to unsubscribe the same to send such message again to the service provider requesting for unsubscription of the said service. Sometims I could not do the unsubscription on account of which money is being deducted from the balance talk time without knowledge. When the executives of the customer care are cotacted, they are not positively responding. Therefore, I request that necessary action may be taken against the aforesaid service provider so that I will not get any such type of messages and telephone calls henceforth.

K.Srinivasa Rao