[Resolved]  Tata Docomo — Bill Issues Since 3 Months and bad behavior of customer care

Address:

Mumbai City, Maharashtra

Dear Consumer court,

I am Naveen with Number [protected] resides in mumbai have issues with My Network provider Tatadocomo, as i requested to activate my 399 plan, but they themselves activated 899 plan, i checked my bill [protected] and informed customer care people about it and the guy told me that company will revert the excess given money which doesnt happend. and the same is repeated in the next month bil [protected] and after explaining 35 minutes suddenly call disconnected and again i called the Customer care regarding the same and the guy started asking about the issue i told him to check the same which is already updated in History.After checking he Mr Kunjan started Speaking Seriously and warned me not to repeat the story again ..i was shocked with this and asked for a solution .He gave a complaint number for the same.I dont understand why Customer care people behaving rude and They dont know to speak english .

I was frustated every month after seeing my bill..Please Lodge a complaint of bad behaviour and Irresponsible of customer care people.


Regards,

Naveen N