[Resolved]  Tata Docomo — Blackberry Net Pack & Unwanted Balance deduction

Address:

Tamil Nadu

Dear Sir,

I have activate the Blackberry Net Pack in Tata Docomo for 100 Rupees for 10 mail & Unlimited net usage.
After the activation i had make a call to customer care and confirm the balance will be detuct for You tube seeing. They had reply for you tube charges will not applicable. Some vuclip like this site will be charged and some yellow colour highlighted link will be charged.

After the above confirmation i used the You tube and all my balance will be detucted.

Please note my Tata Docomo complaint # through mail M10167749 / Dated 13.09.2012. & The same thing happen in last month also please refer the complaint # M9809429 / Since 23rd August.

Now this time nearly 80 to 90 rupees detucted and now my balance is zero / and i can't able to enjoy the net pack for which i recharge for 100 ruppes for 1 week. for this issue only we have total loss. whose mistake is this????????????.

Just think how will be feel. My money also detucted for net pack and after Main balance detucted.????????????

What a service is this???????????

Please ask them to recharge for net pack for two years i have totally loss my good mood and my three to four days entertainment?????????

Whether this loss of time will be come return for me?????????

Please help in this regards, for loss of my money, my time, My image also loss in this due to non availabilty of balance in office, my total communication also loss. And lot of misunderstanding creates in our office due to not make a call.

Please confirm your action plan in this.

My Mobile No [protected]


Regards
Feroz