Tata Docomo — DEDUCTION OF TALK VALUE

Address:

Bokaro, Jharkhand

Sir, I am having Tata Docomo prepaid connections bearing Nos. [protected], I am facing lot of inconveniece on account of different service messages and calls being received in the above said mobile phones at odd timings .This is causing lot of inconvenience and disturbance in concentration. Sometimes in the messages it is being stated that I have been subscribed for certain tips.e.g on 12/08/10 I received four messages from 52250 during 2135 hrs to 2145 hrs stating that Thanks for downloading value pack Shivji Pack on Tata Docomodive in wap service & u have been charged Rs 15/- .Likewise in another three messages they have charged total Rs 65/- for which money is being deducted from the balance talk time without knowledge. When the executives of the customer care are contacted, they are not positively responding. Therefore, I request that necessary action may be taken against the aforesaid service provider so that I will not get any such type of messages and telephone calls henceforth.