[Resolved] Tata Docomo — Disconnection of service without intimation | |
I've brought a connection from TATA Docomo pune bearing mobile number [protected] in the 1st week of september, my mobile was activated and was suspended subsequently on 13th sept due to negative verification. The verifier spoke to my relative at home and made a decision, I was ok with it since mistakes to happen, after re verification my mobile was activated again on 14th of september and on 1st of october my mobile was disconnected again without intimation ( No calls from service provider or SMSs) I was annoyed and spoke to customer care who said its due to negative verification. What i fail to understand why the same reason after 25 days? Is there any procedure followed? the customer care executives are helpless, they dont have a manager to speak to, the sales executive ( Sachin Khirsagar) doesnot pick up the phone. I've discontinued my previous number and informed all my friends, familiy members and professionals regarding change of number and now I dont have another number. TATA DOCOMO has ruined my life. I was supposed to receive a JOB offer for a reputed firm on 1st of october, the package was decided at 8 Lakhs p.a. my mobile is disconneted and there is no incoming aswell. I've helpless and got nowhere to go. I want a compensation for the distress. My BP shotup and i am shouting above my throat and asking them to activate my mobile, they seem to be enjoying my complaints and not working on it. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
my tata docomo connection was disconnected due to my mistake in verification.am asking to vreify my documents and activate my mobile.disconnection date 15 12010
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have escalated your complaint. We will get back to you as soon as possible. Sorry for the inconvenience.
Thank you