[Resolved] Tata Docomo — Invalid Talk Plan Fraud | |
I was looking for a Post Paid connection which provides unlimited STD calls within the network. I went to this Tata Indicom centre(near Forum, Bangalore). On inquiry I was explained that there is a plan 799, which provided inlimited STD calls between Tata to Tata(indicom as well as Docomo). The sales person also gave me the catalogue showing the plan he explained. I was very happy to get the connection and applied for it and got the connection activated on 14 Dec 2009 and the sim on 15Dec (though I was supposed to get the sim card on 14 Dec 2009). I started using it and when the bill came for the month, I was shocked to see that it was a totally different plan(no unlimited calls) for which I have been billed. I started calling the Customer Care and also the sales person to inquire about the problem. Now I was really shocked to hear from them that there is no such plan which provides unlimited calls. Now the sales person does not have an answer for my questions and after two days of calling he advices me to cancel the connection. I realised that I have been manipulated or fooled around. I have raised a complaint request and it is almost a week passed, but no updates till now from the Customer care. Now after days of frustration I have raised a request for cancelling the connection and still waiting for the update from the customer care. I have attached a copy of the plan(799) which was shown to me at the time of applying the connection. So beware while you apply for Tata Docomo connections. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
i make a call from my number... but it connected to another number([protected]).. i need to call to[protected]... why it is happened? ... they angry with me... and make action... but i calm down... with them not u...make clear connection...please...
Reply
I recently got cheated with online transaction in tata docomo site:
http://www.tatadocomo.com/online-recharge.aspx
I chose Special Recharge, the 200 Rs plan which is clearly mentioned there to give 222 Rs talktime but after transaction I got 180Rs talktime. This is a clear and bold cheating from tata docomo. Nothing can be done against them?
http://www.tatadocomo.com/online-recharge.aspx
I chose Special Recharge, the 200 Rs plan which is clearly mentioned there to give 222 Rs talktime but after transaction I got 180Rs talktime. This is a clear and bold cheating from tata docomo. Nothing can be done against them?
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