[Resolved]  Tata Docomo — Outgoing Call Barring

I purchased a Tata Docomo Sim ([protected]) from Shiva Communications, Potheri, Dist-Kancheepuram and submitted all the documents like college ID, Photo to the retailer.

One day i received the confirmation call from customer care they told me that my connection is issued on some other persons name and they told me to submit the documents once again to the retailer otherwise the outgoing call will be barred. I once again submitted the documents to the retailer on[protected].
Now from[protected] my outgoing has been barred when i contacted the very helpful customer care of DOCOMO(knows nothing except saying sorry and hanging up the call) they told me that my documents has not been submitted yet and to reactivate my outgoing i have to re submit my documents to the retailer. When i contacted the retailer he told me that he has already submitted the documents to the company guy who visits his shop to collect the documents. On contacting to company guy he told that he has already submitted the documents to the company on[protected].
Today when i again went to the retailer he told me that there is some problem in the sim so it will not work and asked me to purchase a new DOCOMO sim.

There is no co operation from neither the retailer or the customer service team of TATA DOCOMO to get my service restored.
I opted for this service because of the brand name of TATA.
But after taking the connection i feel so guilty, i can't describe.
i seriously regret the day i opted for tatadocomo.
Now i lost my hope with tata and i understood that this is the policy of
tata docomo to give worst service to customers.

Mohit Trivedi
Room No. 205,Sannasi Block,
SRM Hostels,
SRM University,
Kattankulathur-603203,
Dist- Kancheepuram
Tamil Nadu